Legal
Privacy Policy
Effective date: August 29, 2026
1. Information We Collect
When you use our services, we may collect information including: your name, phone number, email address, postal addresses (sender and receiver), parcel contents descriptions, and tracking information you provide. We collect this to book shipments, route deliveries, and provide live tracking updates.
2. How We Use Your Information
We use your information to process and deliver shipments, provide tracking updates, respond to support requests, send notifications about delivery status, and improve our services. We do not sell your personal information to third parties.
3. Data Storage and Security
Your shipment and contact details are stored securely in our database system (currently Supabase). We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
4. Sharing of Information
We share information only as necessary to complete your shipment, such as with our dispatch and delivery personnel, and with service providers who help us operate our platform. We may disclose information where required by law or to protect our rights.
5. Data Retention
We retain parcel and tracking records for as long as needed to provide and support our services, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details on our Contact page.
7. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and improve performance. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or your data, contact us at globaldeliveryservice1988@gmail.com or via the Contact page on our website.